Mail Forwarding Option in Odoo Email Tool
The mail forwarding feature is a normal practice to convey the message to third party. while the option is missing, we have to go for the lengthy procedure which contains download and upload. In open ERP, we have facilitated our user with the advancement of some clicks as stated here.
Users can forward the mail to another recipient or group of recipients using one click. The Icon (Green Coloured) shows the button having a mail forwarding option.
The next screen will take you to the composing format of forwarding mail. The subject will highlight “FWD:” text preceding the original content of the subject. In the body of the mail, we can see the data of previous mails and on the top, we can draft using various formatting options as usual.
