Odoo Online vs Microsoft Dynamics

How can SMEs  benefit from an ERP solution?

When it comes to maintaining the complex operations of a modern business,  the software platform a company chooses to use is one of the most fundamental factors in the success of the business. With SMEs, this choice is particularly critical as limitations in budget and larger competitors translate into a serious need for efficiency and cost-effective design.

With multiple ERP solutions available on the market today, choosing the right one requires considering many factors. For SMEs, one major factor is the choice between local and cloud hosting.  A cloud-hosted ERP offers a number of advantages for SMEs over a traditional ERP on a local server. A cloud-based ERP is often more flexible and able to adapt to a growing and constantly changing business model such as that of a small or medium size enterprise. Startup and maintenance costs are also much lower with a cloud-hosted solution because they are frequently included in the license fee.

Features Comparison

The table below demonstrates some of the most important features an ERP solution can offer, divided into ten categories:  Sales, Customer Relationship Management, Accounting & Finance, Marketing, Warehouse Management, Manufacturing, Purchasing, Services & Projects, Human Resources and Usability & Productivity. These categories encompass almost everything an SME might need to manage, develop, and evolve its business operations. The comparison will demonstrate the availability of these features with detailed analysis for Odoo vs. MS Dynamics NAV.

Odoo Online

Odoo is an open-source software solution founded in 2004 by a student, Fabien Pinckaers. Previously called OpenERP, the brand changed its focus from an ERP solution to a suite of business applications. More than 37,000 add-ons are available thanks to the multiple developments made by Odoo and its community. Some of these apps are officially validated by Odoo, whereas others developed by the community are dedicated to specific versions for specific needs.

The cloud-based Online Edition of Odoo ERP offers a customized solution specifically designed to solve SME needs.

In this highly modular solution, each business function is carried out by a dedicated app.   This allows growing businesses to start with a few apps and to adopt more as their needs change and evolve.

For this comparison we’ve selected the cloud-hosted version, Odoo Online. The unique part of this offer is that it’s completely customizable. There are more than 30 certified apps that cover the vast majority of business cases, all of which connect to the same database on Odoo’s servers.

12+
million monthly users

37,000+
apps

4,000+
partners

2,300+
employees

Microsoft Dynamics NAV

​Microsoft offers Microsoft Dynamics NAV (formerly Navision) as part of the Microsoft Dynamics family of ERP software. The software can be hosted in the Microsoft Azure Cloud (for an additional fee).   Two licenses are available: a perpetual license and a subscription license to an external service provider.

Microsoft Dynamics NAV 2016 is split into two versions: the Starter Pack, which offers basic functions in finance, professional services, and distribution; and the Extended Pack, which adds manufacturing and warehouse management features.  The purchase of the Started Pack is required in order to get the Extended Pack. We’ve chosen to use the Extended Pack in Microsoft Dynamics NAV 2016 for the purposes of this comparison.

1+
million users

165+
countries

1st
worldwide

117,000
client organizations

Sales


Microsoft Dynamics NAV

Odoo Online

B2B SALES
Quotes to Orders
Electronic Signature
Online Payments  ✘
Quotation Templates
Upselling & Cross Selling

Subscription Management

In-Store Sales
Point of Sale (retail)

Point of Sale (restaurant)

Online Sales
eCommerce


eBay Integration


Advanced Products


Multi-Level Variants / Matrix Items


Conifgurable Products


Kits


CRM


Microsoft Dynamics NAV

Odoo Online

Sales Flow


Leads Nurturing


Lead Scoring


Leads Management


Opportunities Management


Pipeline Management


Third Party Management


Communication Tools


Customer Multi-Address


Calls / Meetings / Mail


VOIP


Email Integration


Live Chat


Full Customer History


Email Templates


Opportunities Analysis



Accounting & Finance


Microsoft Dynamics NAV

Odoo Online

Internal Process


Accounting & Finance


Alerts


Budgets


Expenses


Assets Management


Real-Time Inventory Valuation

Analytic Reports
Daily Operations


Bank Interface / Automatic Sync


Quick Reconciliation


Deferred Revenues


Checks Management


Invoice Management


Invoicing Management


Batch Send (email, standard mail) 

Third Party Follow-Up

Payment Automation (SEPA)
International

International
More than 10 countries supported: chart of accounts, taxes, reports, etc.

Multi-Company
Multi-Currency


Marketing


Microsoft Dynamics NAV

Odoo Online

Actions


Mass Mailing

 

Blog / SEO / Web Pages

 

Events

 

Marketing Automation


Drag & Drop Page Editor

 

Marketing Campaign


Contacts Segmentation
Follow-up


Survey  

 Keyword Marketing  

Visitors Tracking
 

Social Media Management
 
 


Warehouse Management


Microsoft Dynamics NAV

Odoo Online

Routing


Basics Inventory Management
 
Multi-Warehouse
(for one company)  
 
Pick-Pack-Ship
 
Products


Traceability, Lots, & Serial Numbers

Expiration Dates


Multiple Unit of Measures
Reporting


Stock Assessment
(FIFO, CUMPS, etc.)

Perpetual Reports
(real-time, automatic)


Forecasts 


Advanced Products
Logistic Rules
(advance routings & push/pull rules)
Storage/Picking
Barcode Support
Customer Portal
Shipping Integration
(DHL, Fedex, etc.)


Manufacturing


Microsoft Dynamics NAV

Odoo Online

Manage


MRP
Routings
Order of Assembly
Costing


PLM

Work Sheets

Traceability

 Quality Management

Repairs Management

Maintenance


Schedule & Plan


Scheduling
Product Variants
Multi-Level BOM’s


Purchase


Microsoft Dynamics NAV

Odoo Online

  Purchase

Request for Quotation (RFQ)

Purchase Tender


Pricing & Discounts

Fulfillment

Make-to-Order (MTO)


MPS


Manage

 Invoice Control

Reception Control


Services & Projects


Microsoft Dynamics NAV

Odoo Online

  Basic Project Management

Lean Approach/Kanban View

Planning
(includes capacity management, multiple costs, and budgets.)


Customer Oriented

 Helpdesk / Support
Timesheets


Email Integration



Human Resources


Microsoft Dynamics NAV

Odoo Online

Recruitments

Appraisals

Leaves / Holidays

Fleet Management
 
Payroll
Expenses


Usability & Productivity


Microsoft Dynamics NAV

Odoo Online

Usability

Full Web Interface


Theme Store


Fully Responsive

 
Mobile (Android/iPhone)

 
Real Time Chat & Emails
 
Dynamic Reporting/Pivot Table power bi required  
Full Keyboard Support ✔ 
Keyboard Shortcuts  
Multi-language  
User Interface
Kanban  
Gantt    
Calendar    


Pricing & Conditions


Microsoft Dynamics NAV

Odoo Online

MONTHLY PRICING $113/MONTH PER USER $25/MONTH PER USER 1
Billing Term
Annual Only
Monthly or Annually
Free Trial


Fully Free Updates

 
Upgrades to Future Versions
✘  New version & service upgrades must be purchased individually
 
Hosting & Maintenance
Extra Option  to host on Microsoft Azure Cloud
 
Customer Support (Technical + Functional)
 Extra Option   


Implementation  Service

For Microsoft Dynamics, the implementation service is usually provided by a local partner. For Odoo Online, implementations are usually provided directly by the vendor. Odoo Enterprise implementations (the on premise offer of Odoo) are typically performed by a local partner.

The implementation cost of Dynamics is usually case by case and prices differ widely from one project to another. Odoo however has packaged implementation offers (between $2,100 and $5,500 for a standard implementation).

Offers

Most of the offers through MS Dynamics cover one year. Odoo’s default offers are monthly, without commitment, and typically includes a 16% discount with a yearly contract (paying for 10 months instead of 12).


Market Trends


Introducing ERP offers available today

The following graph was created with the Explore tool on  Google Trends. The color curves show the number of Google searches for the associated keywords. This metric shows the relative consumer interest in each software platform.


Customer Satisfaction

 

Ratings

Microsoft Dynamics NAV

Odoo Online

G2crowd rating

3.8/5

4.6/5
GetApp rating
 
4.0/5
 
5.0/5
Capterra rating

4.5/5
 
5.0/5

Conclusion

 

Often SME’s will find they have a software need but are unable to implement one given the high level of overhead and complexity of the task. For growing companies, it is much more optimal to start small in a software solution and add new features little by little as the business expands and evolves.  In most practical cases, a flexible and modular approach works best for SME’s as it provides the business with the necessary freedom to adapt to change quickly.


Offers

Business needs will never stop fluctuating, especially in a growing company. Traditional practices for SME’s are now becoming obsolete as more powerful and dynamic solutions become available. Selecting the best option is no longer just about which best suits your business today, but also which is best for your business in the future.  Planning for long term success with an easily adaptable software solution can be the key decision in the long-term development and growth of your business.




This whitepaper was compiled by Odoo SA. We did our best to make it objective and fair. If you find a mistake or a missing feature, please report it to feedback@mail.odoo.com and we will update this document. Our goal is to have a continuously updated comparison of the main competitors to be as accurate as possible.

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