Odoo vs Salesforce Commerce 

Introduction

The time when you needed to spend one hour on the road to get the specific fancy shoes you wanted is over. E-commerce has placed itself at the core of our buying habits. The rise of online shopping lies in its unmatched convenience, empowering consumers to access products and services at their fingertips through smartphones or tablets. From a business perspective, selecting the right e-commerce software is crucial, as it will enable you to reach your audience where they are and retain them as customers. It’s not merely about having a “Buy” button on your site anymore; it’s all about creating a memorable experience for your customers, from building brand awareness to delivering the products to their doors and providing post-sale services. Behind every e-commerce page, a real business demands management, which requires the addition of other solutions such as inventory management, accounting software, marketing tools, and more.
Choosing the right software is, therefore, crucial for effectively attracting, nurturing, and fostering customer loyalty. This page is dedicated to providing enough information to evaluate the solutions Odoo and Salesforce Commerce, and whether they best meet your specific requirements in terms of features coverage, pricing, reviews, and usability. We’ve carefully selected some of the most popular solutions available, including Odoo, Adobe Commerce, PrestaShop, Shopify, WooCommerce, Wix, and Salesforce Commerce Cloud.

Comparing Odoo vs Salesforce Commerce

Odoo

​ Created to disrupt the enterprise world and finally provide a software that covers complex needs with simplicity, Odoo has become one of the most popular business solutions. With more than 82 business apps fully integrated and thousands of community modules, the open-source software caters to every sector and company size, making it a major player in the market. The Belgian software counts more than 20,000 downloads per day, making it the most installed app suite and a direct competitor to companies like NetSuite, Shopify, PrestaShop and Microsoft.
“ Attract, engage, and retain: the e-commerce solution for your thriving online store! ”  

12+ 
million users

44,000+
integrated apps

50,000
online websites 

5,000+ 
partners

Salesforce Commerce Cloud

​ Salesforce, an American company founded in 1999, made its mark in the CRM space before venturing into e-commerce with the introduction of Salesforce Commerce Cloud. By 2016, after acquiring Demandware, Salesforce Commerce Cloud started gaining traction in the e-commerce platform market. While Salesforce is recognized for its diverse range of cloud-based solutions, a significant portion of its growth in recent years can be attributed to its e-commerce endeavors. Salesforce Commerce Cloud offers a comprehensive e-commerce solution tailored to businesses of varying sizes. It’s segmented into multiple editions, considering different business requirements.
" Power growth everywhere with Commerce Cloud." 

​​​​​​13,000+ 
users

3,000+
integrated apps

5,000+ 

online websites  

1,900+
partners

Features Comparison

Product Management DesignCustomer ManagementShippingPromotion and Marketing Sales ManagementReportingUsability, Pricing & Conditions 

Product Management 



Odoo
Salesforce Commence
Catalog Management



Configurable Products (Variants, Attributes,...)

✔

✔

Product Inline Page Builder

✔

✔

Digital Products

✔

✔

Product Reviews

✔

Plugin

Recurring Products (Subscriptions)

✔

✔

AI-Powered Product Recommendation

✘

✔

Multi-Website Support

✔

✔

Inventory Management



Barcode Support

✔

✔

SKU Support

✔

✔

Product Demand Forecasting

✔

✔

Stock On Hand

✔

✔

Stock Available

✔

✔

Supply Chain

✔

✔

Return/Exchange Management

✔

✔

Shipment Tracking

✔

Plugin

Backorder Management

✔

✔

Multiple Warehouses

✔

✔

Purchase Management

✔

✘

Inventory Reports

✔

✔


Design



Odoo
Salesforce Commence
General

                        


WYSIWYG Editor

✔

✔

Drag-and-Drop Page Builder (Blocks)

✔

✔

Responsive Web Design

✔

✔

Auto-Generated Sitemaps

✔

✔

Customizable HTML/CSS/JS

✔

✔

AI-Powered Site Builder

✔

✘

AI-Powered Themes

✔

✘

PWA Support

✘

✔

Mobile Friendly

✔

✔

Mobile Specific Content

✔

✔
eCommerce Usability



Breadcrumb Navigation

✔

✔

Site Search Engine

✔

✔

Sorting of Search Results

Add-on

✔

Filtering of Search Results

✔

✔

Product



Multi Pictures per Product

✔

✔

Bulk Image Upload

✔

✔

Bulk Product Import/Export

✔

✔

Hierarchy of Categories

✔

✔

Video and 3D product Asset

✔

✘

Back in Stock Notification

✔

✔

Matrix Selector

✔

✔

Variants Display Types

✔

✔


Customer Management



Odoo
Salesforce Commerce
Customer Management

                        


Cart Abandonment Tracking

✔

✔

Persistent Cart

✔

✔

Customer Portal

✔

✔

Buy Without Signup

✔

✔

Customer Testimonials

✔

✔

Customer Contact Form

✔

✔

Customer Order History

✔

✔

Customer Specific Prices

✔

✔

Live Chat on Website

✔

✔

Affiliates Management

Add-on

✔

Wishlist

✔

✔

Customizable Customer Forms

✔

✔

B2C Website Configuration

✔

✔

B2B Website Configuration

✔

✔


Shipping



Odoo
Salesforce Commerce
Shipping



Custom Shipping Rules

✔

✔

Flat Rate Shipping

✔

✔

Label Printing

✔

Extension

Gift Wrapping Option

✔

✔

Free Shipping Option

✔

✔

Weight Based Shipping

✔

✔

Dropshipping

✔

Extension

Pick-up in store

✔

✔

Shipping Connectors: DHL

✔

Extension

Shipping Connectors: UPS

✔

Extension

Shipping Connectors: USPS

✔

Extension

Shipping Connectors: FedEx

✔

Extension

Shipping Connectors: La Poste

✔

Extension

Shipping Connectors: Mondial Relay

✔

Extension

Shipping Connectors: Sendcloud

✔

Extension


Promotion and Marketing 



Odoo
Salesforce Commerce
Promotion & Marketing



Email Auto Response

✔

Extension

Email List Management

✔

Extension

Drag & Drop Mail Designer

✔

Extension

Affiliate Program Support

✘

Extension

Coupons & Promo Codes

✔

✔

Reward Points

✔

Extension

Discount Management

✔

✔

Gift Cards

✔

✔

Product Ratings

✔

✔

Product Bundling

✔

✔

Product Comparison

✔

✔

Upsells in Shopping Cart

✔

✔

Cross-sells on Product Pages

✔

✔

UTM Conditional Display

✔

✘

Customizable Newsletter Templates

✔

Extension

Integrated A/B Testing

✔

✔

eBay Marketplace Integration

✔

Extension

Amazon Marketplace Integration

✔

Extension

Private Sales

✔

Extension

Site-Wide Banner Advertising

✔

Extension

Social media Integration

✔

Extension

Blogs

✔

Extension

Search Engine Optimization



Integrated SEO Tools

✔

Extension

Inline SEO Suggestions

✔

Extension

Optimized URLs

✔

✔

Link Tracker

✔

Extension

SEO-Friendly Templates

✔

✔


Sales Management



Odoo
Salesforce Commerce
Sales Management



Integrated Accounting

✔

App

Search Reports

Add-on

✔

Data Import

✔

✔

SSL Support

✔

✔

Integrated Invoicing

✔

✔

Multi-Store Support

✔

✔

Taxes by Country/State

✔

✔

Automatic Taxes Mapping

✔

✘

Customizable Invoice Template

✔

✔

Address Autocomplete

✔

✔

Express Checkout

✔

✔

Multi-Currency System

✔

✔

Payment & Pricing Features



Payment Gateway: Redirect

✔

✔

Payment Gateway: Server-to-Server

✔

✔

Recurring Payments

✔

✔

PayPal Integration

✔

App

Adyen Integration

✔

App

SIPS Worldline Integration

✔

App

Alipay Integration

✔

✘

Stripe Integration

✔

✔

Amazon Payment Services Integration

✔

✘

AsiaPay Integration

✔

✘

Authorize.net Integration

✔

App

Buckaroo Integration

✔

✘

Flutterwave Integration

✔

✘

Mercado Pago Integration

✔

App

Mollie Integration

✔

App

PayU Integration

✔

✘

Razorpay Integration

✔

App

SEPA Direct Credit Integration

✔

App

Ogone Integration

✔

✘

Own Provider Support

✔

✘


Reporting



Odoo
Salesforce Commerce
Reports



Sales Report

✔

✔

Inventory Reports

✔

✔

Subscription KPIs (MRR, Churn, etc.)

✔

✔

Google Analytics Integration

✔

✔

Plausible Analytics Integration

✔

✘

Product Performance Reports

✔

✔

Sales Summary Reports

✔

✔

Site Search Report

✘

✔

Report Engine



Dynamic Graphs

✔

✘

Dynamic Pivot Table

✔

✘

Customizable Dashboard

✔

✔

Export Report to Excel

✔

✔

Report Engine



Full Web Interface

✔

✔

Fast Backend (Ajax)

✔

✔

Responsive Backend

✔

✔

Multi-language

✔

✔

Report Engine



API

✔

✔

Apps Store (e-commerce related)

554

150+

Usability, Pricing & Conditions 



Odoo
Salesforce Commerce
Implementation



Ease of Setup

4.0/5

2.0/5

Ease of Use

4.5/5

3.0/5

Reports Flexibility

4.5/5

4.5/5

Speed / Scalability

4.5/5

3.0/5

CDN By Default

✔

✔

Users Satisfaction



Ratings on g2Crowd

4.2​/5​

4.2​/5

Ratings on GetApp

4.1​/5

4.5​/5

Ratings on Capterra

4.1​/5

4.5​/5
Pricing & Conditions



Monthly Pricing

Free

Professional $80, Enterprise $165, Unlimited $330

Free Cloud Version

✔

✘

1-Year free domain

✔

✘

Contract Duration

Monthly & Yearly

Yearly

1 Free App

✔

✘

Open-source

✔

✘

Free Updates

✘

✘

Upgrades to Future Versions

✘

✘

Hosting Mode

Cloud & On-premise

Cloud

Support

✔

✔


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