Payments Checkout
Odoo | Square POS | |
Payment Handling | ||
Cash Handling | ✔ | ✔ |
Credit/Debit Card | ✔ | ✔ |
Mobile Payment | ✔ | ✔ |
Digital Wallet | ✔ | ✔ |
Gift Card | ✔ | ✔ |
Contactless/NFC Payments | ✔ | ✔ |
Scan to Pay (QR on Display) | ✔ | ✔ |
Tap to pay | ✔ | ✔ |
Deposit/Layaway | ✔ | ✔ |
Buy Now, Pay Later | ✔ | ✔ |
Multi-Currency Support | ✔ | ✘ |
Currency Conversion | ✔ | ✘ |
Currency Rounding | ✔ | ✘ |
Invoicing & Order Handling | ||
Invoicing Capabilities | ✔ | ✔ |
Late Invoicing | ✔ | ✔ |
Invoice Customer Generation | ✔ | ✘ |
Parallel Order | ✔ | ✔ |
Sell on the Move | ✔ | ✔ |
Counter-Scale Integration | ✔ | ✔ |
Subscriptions Support | ✔ | ✔ |
Cross-session Selling | ✔ | ✘ |
Receipt & Customer | ||
Digital and Physical Receipt | ✔ | ✔ |
Customizable Receipts | ✔ | ✔ |
Split Tender | ✔ | ✔ |
Tips Management | ✔ | ✔ |
Discount Management | ✔ | ✔ |
Cross-Selling and Upselling | ✔ | ✘ |
Accounting | ||
Accounting Integration | ✔ | ✔ |
Customer Account Balance | ✔ | ✘ |
Support for Compound Taxes | ✔ | ✔ |
Support for Eco-taxes | ✔ | ✘ |
Support for Recupel | ✔ | ✘ |
Support for BEBAT | ✔ | ✘ |
Tax Reporting Capability | ✔ | ✔ |
Detailed Tax Statement | ✔ | ✘ |
Integrated Tax Calculations | ✔ | ✔ |
Tax Exemption | ✔ | ✔ |
Tax Reconciliation | ✔ | ✔ |
Real Time Consolidation | ✔ | ✘ |
Fiscal Positions | ✔ | ✘ |
Products
Odoo | Square POS | |
Product Information & Organization |
| |
Product Category | ✔ | ✔ |
Product Search and Filter | ✔ | ✔ |
Product Attribute/Variant | ✔ | ✔ |
Unit of Measurement | ✔ | ✔ |
Large Product Range | ✔ | ✔ |
Product Image and Gallery | ✔ | ✔ |
Import/Export of Product Data | ✔ | ✔ |
Bulk Product Editing/Updating | ✔ | ✔ |
Barcode Generation | ✔ | ✔ |
Barcode Scanning | ✔ | ✔ |
Dynamic Barcodes | ✔ | ✘ |
Seasonal Inventory | ✔ | ✔ |
Kits Management | ✔ | ✘ |
Multi-location pricing | ✔ | ✔ |
Product Configurator | ✔ | ✔ |
Pricing and Promotions | ||
Price List | ✔ | ✘ |
Discount/ Promotional Pricing | ✔ | ✔ |
Bundle Pricing | ✔ | ✔ |
Inventory Management | ||
Inventory Tracking and Status | ✔ | ✔ |
Automated Inventory | ✔ | ✘ |
Multi-warehouse Inventory | ✔ | ✘ |
Lots / Serial Numbers | ✔ | ✔ |
SKU (Stock Keeping Unit) | ✔ | ✔ |
Inventory Transfer and Allocation | ✔ | ✔ |
Low Inventory Alert System | ✔ | ✔ |
Stock Replenishment Alerts | ✔ | ✘ |
Procurement Management | ✔ | ✘ |
Procurement Visibility | ✔ | ✘ |
Employee Management
Odoo | Square POS | |
Attendance & Time Management |
| |
Employee Time Clock | ✔ | ✔ |
Scheduling & Roster | ✔ | Add-on |
Switch Employee Session | ✔ | ✘ |
Access & Permissions | ||
Role-Based Access Control | ✔ | ✔ |
Employee Access Control | ✔ | ✔ |
Performance & Target Setting | ||
Sales Targets Management | ✔ | ✘ |
Employee Performance Metrics | ✔ | ✘ |
Additional Features | ||
Session History | ✔ | ✔ |
Task Assignment Pricing Options | ✔ | ✘ |
Chatter | ✔ | ✘ |
Employee Training | ✔ | ✘ |
Sales Commission | ✔ | ✘ |
Payroll Integration | ✔ | Add-on |
HR Integration | ✔ | Add-on |
Store Management
Odoo | Square POS | |
Order & Cashier Operations | ||
Order History Tracking | ✔ | ✔ |
Online Order | ✔ | ✔ |
E-commerce Integration | ✔ | ✔ |
Delivery Management | ✔ | ✔ |
Ship Later (delivery) | ✔ | ✔ |
Cashier Account | ✔ | ✔ |
Customer Experience | ||
Custom Storefront Appearance | ✔ | ✔ |
Multilingual Storefront | ✔ | ✘ |
Return Management | ✔ | ✔ |
Exchange Management | Community module | ✔ |
Additional Features | ||
B2B Quote | ✔ | ✘ |
Click-and-Collect | ✔ | ✔ |
Warehouse Preparation Display | ✔ | ✘ |
Self-checkout Systems | ✔ | ✘ |
Inventory Visibility Across Stores | ✔ | ✔ |
Real-Time Stock Updates | ✔ | ✔ |
Store Traffic Analytics | ✘ | ✘ |
Digital Signage Integration | ✔ | ✘ |
Multistore Management | ✔ | ✔ |
Mobile POS | ✔ | ✔ |
Restaurant Management
Odoo | Square POS | |
Table Management | ||
Floor plans | ✔ | ✔ |
Table Transfer | ✔ | ✘ |
Online Table Booking | ✔ | ✔ |
Wait List Management | ✔ | ✔ |
Table Status Tracking | ✔ | ✔ |
Split Bill Capability | ✔ | ✔ |
Order Management | ||
Delayed Order Processing | ✔ | ✔ |
Takeout & Delivery | ✔ | ✔ |
Online Ordering System | ✔ | ✔ |
Order Status Updates | ✔ | ✔ |
Bar Tabs | ✔ | ✔ |
Order Queues | ✔ | ✔ |
Kitchen Order Tickets | ✔ | ✔ |
Preparation Status Display | ✔ | ✘ |
Menu Management | ||
Digital Menu Management | ✔ | ✔ |
Customizable Menu | ✔ | ✔ |
QR Code Menu | ✔ | ✔ |
Menu Deals | ✔ | ✔ |
Seasonal Menu Rotation | ✔ | ✔ |
Kitchen Management | ||
Kitchen Printing System | ✔ | ✔ |
Kitchen Display | ✔ | ✔ |
Ingredient Tracking | ✔ | ✔ |
Customer Self-service | ||
Self-Order Kiosks | ✔ | Add-on |
Self Order at Table | ✔ | ✔ |
Self Payment at Table | ✔ | ✔ |
Additional Features | ||
Food Allergen Alerts | ✘ | ✘ |
Integration w/ Food Delivery Platforms | ✘ | ✔ |
Customer & Loyalty
Odoo | Square POS | |
Customer Management | ||
Customer Details Management | ✔ | ✔ |
Customer Interaction History | ✔ | ✔ |
Business Customer Handling | ✔ | ✔ |
Customer Contact Tools | ✔ | ✔ |
Customer Tagging | ✔ | ✔ |
Customer Receivable/Credit Limit | ✔ | ✘ |
Pop-Up Notes (Customer Details) | ✔ | ✘ |
Marketing Preference | ✔ | ✔ |
Customer Engagement and Communication | ||
Custom Promotional Messaging | ✔ | ✔ |
Customer Insight & Analytics | ✔ | ✔ |
Customer Segmentation | ✔ | ✔ |
Personalized Campaigns | ✔ | Add-on |
Birthday Reminders/Discount | Community module | Add-on |
Omnichannel Experience | ✔ | ✔ |
Feedback Collection | ✔ | ✘ |
Customer Satisfaction Tracking | ✔ | ✘ |
Loyalty & Rewards Programs | ||
Loyalty Card Management | ✔ | ✔ |
VIP or Membership Programs | ✔ | ✔ |
Loyalty and Discount Program | ✔ | ✔ |
Coupon Management | ✔ | ✔ |
Loyalty/Discount Usage Limit | ✔ | ✔ |
Discount Validity Period | ✔ | ✔ |
Reporting & Analytics
Odoo | Square POS | |
Sales & Revenue Reporting | ||
Real-Time Sales Data | ✔ | ✔ |
Sales Reports | ✔ | ✔ |
Cash Flow Reports | ✔ | ✔ |
Revenue Trend Analysis | ✔ | ✔ |
Time-Based Sales Reports | ✔ | ✔ |
Gross Margin Reports | ✔ | ✔ |
Inventory & Product Analytics | ||
Inventory Reports | ✔ | ✔ |
Product Performance Reports | ✔ | ✔ |
Inventory Turnover Reports | ✔ | ✔ |
Category-Wise Sales Reports | ✔ | ✔ |
Transactional Reporting | ||
Session Reports | ✔ | ✔ |
Discount Reports | ✔ | ✔ |
Refund & Returns Reports | ✔ | ✔ |
Operational Analytics | ||
Cash Control Reports | ✔ | ✔ |
Employee Performance Reports | ✔ | ✘ |
Peak Hours Identification | ✘ | ✘ |
Dashboard & Customization | ||
Dashboard Overview | ✔ | ✔ |
Custom Reports | ✔ | ✔ |
KPI Tracking | ✔ | ✘ |
Predictive Analytics | ✘ | ✘ |
Data Export/Import Capability | ✔ | ✔ |
Customer Insights | ||
Customer Behavior Reports | ✔ | ✔ |
Customer Segmentation Reports | ✔ | ✔ |
Loyalty Program Reports | ✔ | ✔ |
Hardware Integration
Odoo | Square POS | |
Device Compatibility | ||
Desktop Support | ✔ | ✔ |
Tablet Support | ✔ | ✔ |
Mobile Device Support | ✔ | ✔ |
Touch Screen Compatibility | ✔ | ✔ |
Peripheral Integration | ||
Barcode Scanner Support | ✔ | ✔ |
Receipt Printer Integration | ✔ | ✔ |
Cash Drawer Integration | ✔ | ✔ |
Customer Display | ✔ | ✘ |
Card Reader/EMV Reader | ✔ | ✔ |
Mobile Card Reader Support | ✔ | ✔ |
Weighing Scale Integration | ✔ | ✔ |
Kitchen Printer | ✔ | ✔ |
Employee Login Card/RFID Tag | ✔ | ✘ |
Hardware Management | ||
Multiple Device Support | ✔ | ✔ |
Compliance & Security
Odoo | Square POS | |
Application and Data Security | ||
SOC 1 | ISAE3402 SOC 1 Type I, SOC 2 Type I, ISAE3402 SOC 1 Type II & SOC 2 Type II | SSAE -18 SOC 1 and SOC 2 |
PCI DSS | ✔ | ✔ |
Additional Features | | |
Multi-Factor Authentication | ✔ | ✔ |
User Access Control | ✔ | ✔ |
Data Backup and Recovery | ✔ | ✔ |
Integration Ecosystem
Odoo | Square POS | |
General | ||
eCommerce Integration | ✔ | ✔ |
Repairs Integration | ✔ | ✘ |
Marketing Integration | ✔ | ✔ |
Payment Processors | | |
Adyen | ✔ | ✔ |
Vantiv (US & Canada) | ✔ | ✔ |
Ingenico (BENELUX) | ✔ | ✔ |
Stripe | ✔ | ✘ |
Six | ✔ | ✘ |
Worldline | ✔ | ✘ |
RazorPay | ✔ | ✘ |
Paytm UPI | ✔ | ✘ |
3C Payment | ✘ | ✔ |
Elavon | ✘ | ✔ |
Customer Loyalty Programs | ||
Gift-it | ✘ | ✘ |
Loke | ✘ | ✘ |
TapMango | ✘ | ✔ |
One4Later | ✘ | ✘ |
Ritual | ✘ | ✔ |
Paytronix Loyalty | ✘ | ✔ |
Pej Loyalty | ✘ | ✔ |
Ordering and Delivery Part. 1 | ||
QikServe | ✘ | ✔ |
Aigens | ✘ | ✔ |
Beverage Ordering Service | ✘ | ✔ |
Bluedot | ✘ | ✔ |
Call2Kitchen | ✘ | ✔ |
Deliverect | ✘ | ✔ |
xDine | ✘ | ✔ |
Grubhub Marketplace (USA) | ✘ | ✔ |
itsaCheckmate | ✘ | ✔ |
Olo | ✘ | ✔ |
Bite | ✘ | ✘ |
Bopple | ✘ | ✘ |
UberEats | ✘ | ✔ |
DoorDash | ✘ | ✔ |
Skip The Dishes | ✘ | ✔ |
Grubhub | ✘ | Add-on |
Deliveroo | ✘ | Add-on |
doshii | ✘ | ✘ |
Hey You | ✘ | ✘ |
The Ordering.App | ✘ | ✘ |
Loke | ✘ | ✘ |
Ordering and Delivery Part. 2 | ||
MOBI | ✘ | ✘ |
Mr Yum | ✘ | ✘ |
Order Up! | ✘ | ✘ |
Postmates | ✘ | ✔ |
Ritual | ✘ | ✔ |
me&u | ✘ | ✘ |
Chowly | ✘ | ✔ |
Restaurant Management | ||
Fresh | ✘ | ✘ |
QSR Automations Inc. | ✘ | ✘ |
Now Book It | ✘ | ✘ |
Menuu | ✘ | ✘ |
OpenTable | ✘ | ✔ |
Peachworks | ✘ | ✔ |
Restaurant 365 | ✘ | ✔ |
SEVENROOMS | ✘ | ✔ |
TableCheck | ✘ | ✔ |
Tacit | ✘ | ✔ |
Tapin2 | ✘ | ✔ |
Yellow Dog Inventory | ✘ | ✔ |
Usability, Pricing & Conditions
Odoo | Square POS | |
Usability | ||
Ease of Setup | 8.9/10 | 9.4/10 |
Ease of Use | 8.6/10 | 9.5/10 |
Meets Requirements | 8.6/10 | 9.4/10 |
Works offline | ✔ | ✔ |
Users Satisfaction | ||
Ratings on g2Crowd | 4.3/5 | 4.6/5 |
Ratings on GetApp | 4.1/5 | 4.7/5 |
Ratings on Capterra | 4.1/5 | 4.6/5 |
Pricing & Conditions | ||
Pricing | Free | Free Subscription + percentage for processing fees |
Free Plan | ✔ | ✔ |
Free Trial | ✔ | ✔ |
Quality of Support | 7.2/10 | 8.7/10 |
Open-Source | ✔ | ✔ |
Hosting Mode | On-premise/Cloud | Cloud |
User Interface
The user interface (UI) often takes a backseat. Many solutions tend to channel their focus into core functions and back-end development, often leaving the design of an effective UI by the wayside. Unfortunately, this oversight can lead to less-than-ideal user experiences, which, in turn, impact the efficiency of operations and overall customer satisfaction.
Efficiency and customer satisfaction are crucial in the POS area. To excel, POS software must seamlessly align with the unique needs and aspirations of businesses, enabling them to serve their customers effortlessly. The UI plays a pivotal role here. It acts as a bridge, translating user preferences, habits, and skills into a software experience that functions harmoniously.
A meticulously designed UI plays a central role in diverse facets of POS operations. It ensures swift and precise transactions, reduces the learning curve for staff, enriches customer engagement, facilitates efficient data collection, accommodates changing needs with ease, and mitigates the risks of costly errors. All of these contribute to enhanced operational efficiency and customer satisfaction.
To delve deeper into this matter, let’s discover the back-end world of eight different POS products. We’ll observe their interface designs, all with the aim of evaluating their usability and efficiency.
Different solutions, Different needs
When choosing the right software for your business, it is important to assess several criteria based on your specific needs.
Business Scope measures a software’s capacity to meet your business needs comprehensively through its features and its flexibility in customizability and integration with other tools.
User-friendliness measures how straightforward and user-friendly a software solution is for your team to navigate, requiring minimal training or complex procedures. Additionally, it evaluates how hassle-free the software is to set up, considering factors like time, effort, and resource requirements for initial configuration within your organization.
Odoo is a robust solution addressing a wide range of business needs, extending beyond point-of-sale functions. The platform is designed to streamline operations and replace the need for disjointed, non-integrated software applications. Odoo shines as a highly customizable, all-in-one solution with a multitude of applications. Its open-source nature empowers a thriving community, resulting in a vast repository of community- contributed applications. In comparison to its competitors, who lack some important features, Odoo offers both high-quality restaurant and retail store management features.
Meanwhile, Square POS provides a specific solution with advanced point-of-sale features but they might suffer from their customization limitations and limited business scope. Yet, Square offers its own payment systems.
When it comes to user-friendliness, Odoo offers intuitive interfaces, making the solution suitable for users of varying technical backgrounds. Its straightforward setup ensures a hassle-free experience for every business. Also, its multiple integrations make it easy to implement new features, and employees can easily perform their daily operations without any problems.
Regarding Square POS, it is reviewed as more user-friendly and, therefore, easier to use and learn. However, its limitations in customization and limited business scope can make it hard to scale. Furthermore, adding new features to the standard solution could lead to a significant loss of user-friendliness and slower operations.
That’s why it’s important to consider the specific needs and scale of your business when assessing which solution is the best fit, as the ease of use and setup can vary significantly among these options.
Conclusion
Ultimately, the choice depends on your organization’s specific requirements, scale, and the balance between customization, ease of use, and setup.
If you are seeking a specific point of sale solution, then Odoo and Square POS might be good fits. Thanks to its advanced features, this system is particularly well-suited for complex environments and provide efficient solutions for every need.
If you have more extensive requirements, you may find Odoo the most appealing solution. They both offer advanced features and can accommodate any process. Their capabilities in terms of customization and extensive suite of integrated business applications make them good solutions for businesses having needs beyond point of sale. Regarding Odoo, it also offers ease of use and setup, making it suitable for small and medium businesses.